USPS Tracking Not Updating: USPS is popularly known as one of the most popular shipping companies across the United States. It is well-known for its amazing services, however, sometimes they may also experience some issues. One of the common problems is that the recipients are not able to track the status of their package. Sometimes, the tracking status just remains the same and doesn’t change for days.
If you are also one of those recipients whose USPS Package Tracking is Not Updating, then you can use our guide to learn the reason and solution for the same. You can get to know whether your order is just late or it is late. So, if you are also facing the same issue then need not worry as we are going to provide you with a proper guide to resolve this issue in no time. So, read the following article till the end to get the solution to fix the problem of a non-updating USPS Tracking system.
How You Can Track Your USPS Package?
In order to Track Your USPS Package, you are provided certain methods that can be very useful to know the current status of your package delivery. There are certain steps to follow through which you can easily Track your USPS Package.
In spite of using the USPS website method to Track Your USPS Package, you can also use the methods that are given below:
- You can use the SMS method, where you need to send an SMS that includes your tracking ID number. You have to send this SMS to 2USPS or 28777.
- The next one is the USPS Mobile application. All you need to do is to download the app and check the delivery status whenever your package is in transit.
- The third one is to call customer support. Once you call them, all you need to do is to provide them with the tracking code and then they will let you know about your parcel by tracking it from their end.
How to Fix the “USPS Tracking Not Updating” Issue?
When you Track Your USPS Package but instead of its current status, you get the pop-up message which says “delivery status not updated” this means that the status has not moved on to the next delivery stage. It can also be like this when your package has not been scanned yet. If you are facing such an issue with your package tracking system, then you can follow the steps given below to get the status correctly.
Here are the steps you need to do if your USPS Package Tracking Status has not been changed in the past 24 hours:
Method 1: The first thing you need to do is to wait for 24 hours more as the delay might be due to technical or unexpected situations. So, it causes a slight delay, however, your package may arrive soon, so it is advised to wait a little more before taking any further steps. Just keep tracking your parcel information for possible updates as well.
Method 2: If you have waited for another 24 hours and you still don’t know where your package is, then you can contact their customer service and ask their presentative to track your package. You can call USPS customer care and they will ask you to provide your tracking number and some additional details regarding your parcel that will help them locate your package. Once they are able to locate your package from their end, they will let you know instantly.
Method 3: There are also some situations where the representatives also can’t track down your order. In that situation, you can start a service request. Once you do that, the courier starts the investigation of your issue and will try to track the current location of your parcel, which on usual days takes two to three business days. As soon as they get any update, they are going to let you know. There are two ways to reach them and the methods are listed below here:
- You can send an email through the website form
- You can also call them at their official number at (800) 275-8887.
Failed Delivery Made in Your Name? Go For a Refund Request from USPS
If in case you didn’t receive your parcel and your package gets lost in transit or even if it is taking a long time to arrive, you can go for a Refund Request through USPS. You get the right to file a claim for reimbursement for substandard service in order to make up for the inconvenience caused to you.
The best thing about this is that you don’t have to contact the courier or customer service representatives for claiming the reimbursement. All you need to do is to become a member of USPS, and the rest of the work will be done by them.
Here are the steps you need to follow to know how our service works:
- First, you need to create an account with USPS and then you have to log in to it after registering your account successfully.
- Now, you have to go to the Late Refund Delivery product
- After that, pick up the desired courier.
- At last, disclose the required shipment details as well.
As soon as you complete these listed steps, they will create a complaint will instantly initiate a refund request, and will pass them on to the courier within a few minutes.
There are many ways that can help you to check the updates on tracking your package delivery status that you must try even before taking any further steps. Talking about the most common method is that you can use of the online tracking application on the USPS Website. Here, all you need to do is to enter the tracking number in the given blank space and then click on the search button. You will be directed to the new page where you can find the latest updates on your parcel, including the current location of your parcel and also the stage of delivery. This was all about “USPS Tracking Not Updating” solutions, we hope you will find this information useful. Thank you for reading!